When Leaders Say “Accountability Problem,” They’re Usually Wrong

When Leaders Say “Accountability Problem,” They’re Usually Wrong

When a leader tells me their team has an accountability problem, I don’t start with the team. I start with asking the leader questions. In fifteen years of coaching founders and executives, I’ve found that accountability is almost never the root problem. It’s a symptom. And until you find what’s underneath it, you can replace people, run workshops, post core values on the wall, and the same problem will keep showing up with different faces.

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