“Referrals and Repeat Business” is Not a Sales Strategy
/For a while, businesses may be able to rely on word-of-mouth referrals and lots of networking. In the early days, it’s often necessary. The problem is that it doesn’t scale. What you’re missing when you don’t have a sales strategy…
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Technology used to be expensive to build, and relatively inexpensive labor was often the better return. AI has changed that calculation for certain kinds of work. Tasks that once required entire teams can now be automated relatively cheaply. I don’t think CEOs should pretend otherwise. I do think they need to be honest about what actually changed.