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The leaders who are consistently good at managing up and across understand something most people miss: influence gets built long before it’s needed. Not through charisma. Not through politics. Through small, deliberate actions repeated consistently over time. Investments. Relationships are like a bank account. You have to make deposits before you can make withdrawals. Most people get this backwards.
The leaders who build something lasting lead differently. They retain great people, create cultures that outlast them, and build organizations that can function without them. They share power. They create it in others. When a team operates out of fear of authority, they do the minimum required to avoid consequences.
When a leader tells me their team has an accountability problem, I don’t start with the team. I start with asking the leader questions. In fifteen years of coaching founders and executives, I’ve found that accountability is almost never the root problem. It’s a symptom. And until you find what’s underneath it, you can replace people, run workshops, post core values on the wall, and the same problem will keep showing up with different faces.
Most founders hit one of two walls. The first is scale. The second wall is the opportunity to exit. Stuck means you can’t grow. And you can’t leave. There are a few ways through. The first is triage. The second is investment. The third is time.
Most founders built their business from nothing. They were the product, the salesperson, the decision-maker, the culture. The company exists because they willed it into being. Somewhere along the way, being needed became part of who they are. That's not ego in the pejorative sense. It's human. We find meaning in being useful, in being the person others turn to.
Here’s what I’ve noticed about the leaders who wait. They’re not unaware. They’re not ignoring obvious problems. They see them. They just learn to live with them. Margins tightening a little each quarter. A team dynamic that feels slightly off. A process that’s inefficient, but still works. None of it is broken enough to force action. So it waits. And while it waits, it becomes the new normal.
You can pull data instantly, generate a strategy in seconds, and pressure-test your thinking with something that sounds confident and coherent. And still walk away with the exact conclusion you started with. Not because the tools are broken. Because they're flexible. Give ten leaders the same data and they'll reach ten different conclusions. Give them AI, and each one can explain why they're right.
Anxiety isn't new. The volume is. More inputs. More uncertainty. More decisions. Less time between them.
You can't eliminate that. You can manage how you respond to it. Recognize something most leaders don't say out loud: If this feels harder than it used to, it probably is.
The goal isn't to remove the pressure. It's to make sure it doesn't start making decisions for you.
For years, leadership advice was straightforward. Set the vision. Pick a point on the horizon. Steer toward it. Adjust for obstacles, but do not lose sight of where you are going. That advice assumes you can see the horizon. Right now, many leaders cannot.
The long term did not disappear. It accelerated.

The leader's job isn't to have the answer. It's to create conditions where the best answer can emerge. That means encouraging disagreement without punishment. Creating opportunities for information to move across functions. Making it safe for people to challenge assumptions, including your own. The highest-performing teams in these simulations don't succeed because they have the smartest leader. They succeed because nobody in the room is waiting for one person to have all the answers.